000023413 - Referential integrity error when using ldapmodify to delete acounts w/Sun Directory Server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023413
Applies ToMicrosoft Windows Server 2003
ClearTrust Authorization Server 5.5.x
Redhat Linux 5.1
SunOne iPlanet Directory Server
IssueReferential integrity error

ClearTrust EServer logs shows the following error when searching for a user or clicking on edit a user:

 

sequence_number=1201,2007-03-07 13:25:34:380 EST,conn=-1,op=-1,eventID=0afd503815e111726774416949476,messageID=-3,ip=,uname=jfauteux,msg=Referential integrity error,msgtype=READ,UID=uid=jpouliot ou=People dc=RSA dc=com

Resolution

Use native LDAP tools re-create the user, then go into the AdminGUI and delete the user. This will remove all references to the account and will clear the error.

Legacy Article IDa33900

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