000021983 - How to start sdreport on HP-UX with RSA ACE/Server 5.2 installed

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021983
Applies ToRSA ACE/Server 5.2
HP-UX 11
IssueHow to start sdreport on HP-UX with RSA ACE/Server 5.2 installed
When running sdreport, the following error message appears:

/usr/lib/dld.sl: Can't find path for shared library: libldapssl41.sl
/usr/lib/dld.sl: No such file or directory
sdreport[163]: 4218 Abort(coredump)
CauseThe variable path for library not being set correctly
ResolutionFrom the ./ace/utils directory run the following command:

./admenv

an Output similar to the one below will seen:

---------------------------------------------------------------------
The following environment variables must be set in order to use the
administration toolkit.  They must be set for each individual toolkit
user or set globally for all users.
---------------------------------------------------------------------

USR_ACE=/home/ace5.2/ace/prog
VAR_ACE=/home/ace5.2/ace/data
DLC=/home/ace5.2/ace/rdbms
PROPATH=/home/ace5.2/ace/prog/proapi/adbapi.pl:/home/ace5.2/ace/prog/proapi/sdpr
oapi.pl:/home/ace5.2/ace/prog/protrig:/home/ace5.2/ace/prog
SHLIB_PATH=/home/ace5.2/ace/prog

Then, run following command:

SHLIB_PATH=/home/ace5.2/ace/prog
export SHLIB_PATH=/home/ace5.2/ace/prog

run
./rptconnect start
./sdreport

NOTE: If on starting the rptconnect the following message is seen

"Message: Report database broker is already running"

stop rptconnect using

./rptconnect stop
./rptconnect start

and finally ./sdreport

Sdreport window will open
Legacy Article IDa26005

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