|Applies To||RSA ACE/Agent 4.4 for Windows NT (no longer supported as of 3-3-2003)|
|Issue||No PASSCODE login page|
ISAPI filters unavailable
ISAPI filters not loaded
|Cause||Incorrectly loaded the sdiisflt as filter name sdiis.dll.|
NOTE: the sdiisflt.dll points to sdiis.dll.
Enabling and Disabling the checkbox on the RSA SecurID tab "Enable RSA Web Access Authentication Feature Set" on this Server will cause ISAPI filter status to show as down (red arrow).
|Resolution||Install ISAPI filters:|
1. Go to Start > Programs > Windows NT 4.0 Option Pack >
Microsoft Internet Information Server > Internet Service Manager.
2. Right-click the affected web site (for example Default Web Site), and select
3. Click the ISAPI Filters Tab.
4. Click add, and enter the following in Filter Properties:
Filter Name: sdiisflt.dll
5. Click OK.
Repeat steps 2 through 5 for each web site on which you are using SecurID
If Filter status now shows as a red arrow for each web site, the machine needs to be rebooted. NOTE: Only one web site will show the filter status as a green arrow, indicating the filter is loaded.
|Legacy Article ID||a1844|