000022023 - No PASSCODE login page

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022023
Applies ToRSA ACE/Agent 4.4 for Windows NT (no longer supported as of 3-3-2003)
IssueNo PASSCODE login page
ISAPI filters unavailable
ISAPI filters not loaded
CauseIncorrectly loaded the sdiisflt as filter name sdiis.dll.
NOTE: the sdiisflt.dll points to sdiis.dll.
Enabling and Disabling the checkbox on the RSA SecurID tab "Enable RSA Web Access Authentication Feature Set" on this Server will cause ISAPI filter status to show as down (red arrow).
ResolutionInstall ISAPI filters:
1. Go to Start > Programs > Windows NT 4.0 Option Pack >
   Microsoft Internet Information Server > Internet Service Manager.
2. Right-click the affected web site (for example Default Web Site), and select
3. Click the ISAPI Filters Tab.
4. Click add, and enter the following in Filter Properties:
       Filter Name:   sdiisflt.dll
       Executable:   C:\WINNT\System32\ACECLNT\sdiis.dll
5. Click OK.
   Repeat steps 2 through 5 for each web site on which you are using SecurID

If Filter status now shows as a red arrow for each web site, the machine needs to be rebooted. NOTE:  Only one web site will show the filter status as a green arrow, indicating the filter is loaded.
Legacy Article IDa1844