000023482 - How to mask PIN Unlock Key (PUK) in RSA Authenticator Utility (RAU) 1.0

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023482
Applies ToRSA Authenticator Utility (RAU) 1.0
IssueHow to mask PIN Unlock Key (PUK) in RSA Authenticator Utility (RAU) 1.0
When smart card has been locked due to failed number of attempts an administrator may wish to remote control assist to the box for the purpose of unlocking the PIN. When they go to the Smart Card PIN tab and select unlock they are then able to use the PUK to set a new pin for the card. When the PUK is entered it is in clear text. They may not wish to have end users capture that data. Masking the PUK entry is desirable.
ResolutionThis issue is resolved in a hot fix to RSA Authenticator Utility 1.0. Contact RSA Security Customer Support and request the hot fix to defect # tst44268.
Legacy Article IDa27619

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