000033399 - Publishing RSA SecurID Access changes for the first time fails after making initial configuration

Document created by RSA Customer Support Employee on Jun 27, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033399
Applies ToRSA Product Set: SecurID Access
IssueClicking "Publish Changes" in the Administration Console fails with message:

Unsuccessful publish to IDRs, successful publish to the hosted service

All future attempts to publish succeed as expected.
CauseThis issue is a known issue that may be fixed in a future release.
WorkaroundClick on "Publish Changes" again. Once the configuration is published, this issue no longer occurs.