Article Content
Article Number | 000032868 |
Applies To | RSA Product Set: RSA Security Analytics RSA Product/Service Type: Concentrator RSA Version/Condition: 10.6 Platform: CentOS O/S Version: EL6 |
Issue | While exporting logs from SA UI investigation, below error is displayed in job status: Error retrieving logs from service: User does not have a required permission |
Cause | This error is caused if the user doesn't have sufficient permissions i.e. sdk.meta : Allows the user to run queries in the Investigation and Reporting applications and to view the metadata returned by the query. sdk.content : Allows the user to access raw packets and logs from any client application (Investigations and Reporting). sdk.packets : Allows users to access raw packets and logs from any client application. |
Resolution | To resolve this issue, follow the below instructions:
sdk.meta sdk.packets
sdk.meta sdk.packets
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