|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Health & Wellness, Security Analytics UI
RSA Version/Condition: 10.4.x, 10.5.x
|Issue||When navigating to Health & Wellness -> System Stats Browser -> Historical graph, it is not showing values for some statistics such as Meta Rate (Current), Meta Rate (maximum), Session Rate(Current), Session Rate (maximum) and Sessions Behind.|
|Cause||Long Host Name being more than 64 Characters for Decoder Source in Concentrator.|
Stats are arriving from collectd of the Concentrator into SMS but due to the long host name, the message is not being handled by SMS correctly.
For example, on the Security Analytics server, the decoder source is stored as "concentrator_devices.192.168.x.x:56004" under /var/lib/netwitness/collectd/rrd/UUID
If the user replaces the IP address with its Decoder hostname, it becomes 64 Characters long such as "concentrator_devices.rsa_longer_decoder_hostname:56004".
64 Characters is the limit for a complete property name.
|Resolution||A feature enhancement request has been submitted to support longer hostnames that exceed 63 Characters in the System Monitoring Service (SMS).|