|Applies To||This article applies to end-users who are utilizing version 5.5 SP4 or above of the RSA Archer Suite.|
|Issue||When using Mozilla Firefox to access the web interface for my RSA Archer Suite environment, the performance seems to be much slower than when I am using the Microsoft Internet Explorer browser.|
|Cause||By default, Firefox enables "Hardware Accelerated" rendering of the web page which is intended to boost the performance of the Firefox web browser.|
Under certain hardware configurations or drivers, this browser feature may cause significant delays in loading web pages, including those within the web interface of the RSA Archer Platform.
|Resolution||Perform the steps below to disable hardware acceleration in your Firefox browser.|
|Workaround||For more information, please refer to the article entitled Firefox's performance settings in the Mozilla knowledge base.|