Article Content
Article Number | 000032448 |
Applies To | RSA Product Set: DLP RSA Product/Service Type: Enterprise Manager RSA Version/Condition: 8.8/9.0 Platform: CentOS |
Issue | - When you see all RSA DLP network nodes down on the EM webinterface. - When you observe the below error in the em.log file located under path: C:\Program Files(x86)\RSA\Enterprise Manager\Logs\em.log Error: 28 Jan 2016 12:46:02,860 | ERROR - HttpChannel.sendViaClient(144) | javax.net.ssl.SSLException: Certificate not verified. |
Cause | The suspected cause of the issue would due to expired certificate on the network appliances. |
Resolution | Steps: 1- Start the process of renewing the SSL certificates on all RSA DLP network nodes via doing below set of actions starting by NC: While logged in as "Tablus" user: Type below commands: #resetdevice |