Article Content
Article Number | 000033478 |
Applies To | RSA Product Set: Archer RSA Version/Condition: 5.5.1, 6.x |
Issue | Within RSA Archer when loading a statistical report the image looks like the below:![]() |
Cause | Make sure the permissions to the Company_files and the File Repository are correct. The graphs from statistical reports are stored in the File Repository instead of the Company_files like other images. The cause of the issue is that there has been a change to the web.config file within the environment. |
Resolution | The following line is missing from the file web.config file.
You can manually add the line or generate a new web.config file by using the editor tool from the community https://community.rsa.com/docs/DOC-41415. |