|Applies To||RSA Product Set: Archer|
RSA Version/Condition: 5.x and 6.x
|Issue||How to confirm the RSA Archer version after upgrade.|
Recently upgraded, but the web interface was still indicating that it was an older version.
Database queries and information within Archer Control Panel had indicated the correct version.
|Tasks||1. Check that all three components (Web, Service, Database) have been run on all servers|
2. Verify no database migrations were made after the installation
3. If there are multiple web sites within IIS, the installer must be run once for each.
Most likely, one of the Archer servers in the environment was not upgraded, the wrong installer was used, or the Archer web site was not upgraded. Try the following steps on each Archer server to confirm the file versions: