000033441 - 'Could not retrieve current IPv6 configuration status' error when editing or creating RADIUS clients on RSA Authentication Manager 8.1

Document created by RSA Customer Support Employee on Jul 12, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033441
Applies To

RSA Product Set: SecurID
RSA Product/Service Type: RSA Authentication Manager 
RSA Version/Condition: 8.1

IssueAfter performing migration from RSA Authentication Manager 7.x to 8.1 SP1 Patch 10, attempting to add a RADIUS client fails, triggering the error message
'Could not retrieve current IPv6 configuration status'

 
WorkaroundIf you encounter this error, save the appliance network settings and restart the appliance, then add the RADIUS client again.
To save the appliance network settings and restart the appliance:
  1. In the Operations Console, click
  2. Click Next. It is not necessary to modify any network settings for this workaround.
  3. Click Apply Network Settings
  4. Click Maintenance > Reboot Appliance
Note: Saving the network settings can take up to 10 minutes. Wait at least 10 minutes before rebooting the appliance.

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