Schedule Identity Source Synchronization for the Cloud Authentication Service

Document created by RSA Information Design and Development Employee on Jul 13, 2016Last modified by RSA Information Design and Development Employee on Oct 20, 2020
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You can create a schedule that synchronizes data between an identity source in the Cloud Authentication Service and an LDAP directory server on selected days, weeks, or months. This feature ensures that an identity source is updated automatically, on a regular basis. Each identity source can have its own schedule. You can edit, enable, or disable the schedule as needed. Enter the schedule in accordance with your local time zone.

Note:  The Cloud Authentication Service synchronizes a limited number of users during manual and scheduled synchronization operations. Any users who exceed this limit are not synchronized. Therefore, RSA recommends that you enable just -in-time synchronization to ensure that the Cloud Authentication Service is always up-to-date and every user who needs to be added to the identity source gets added. See Configure Company Information and Certificates for enablement instructions.

See Identity Sources for the Cloud Authentication Service for details on synchronization.


Before you begin 

You must be a Super Admin for the Cloud Administration Console.


  1. In the Cloud Administration Console, click Users > Identity Sources.
  2. Next to the name of the identity source you want to synchronize, select Synchronization from the drop-down menu.
  3. In the Synchronization Schedule section, under Automatic Synchronization select On. You can select Off to disable the schedule. Once a schedule is configured, you can turn it on and off as needed.
  4. In the Frequency field, select Daily, Weekly, or Monthly.
  5. Select the days, weeks, or months when you want to synchronize. For example, if you want to synchronize every Thursday, select Specific Days and Thu. If you want to synchronize once every two weeks, select Weekly and Every two weeks.
  6. In the Start Time field, select the time when the synchronization will start, in hours and minutes, according to your local time zone. For example, if you want to start the job at 3:30 am, select 3 hours 30 minutes am. The synchronization job runs within ten minutes of the time you configure. For example, if you schedule a job to run at 3:30 am, the job will run between 3:20 and 3:40 am.
  7. Click Save.
  8. (Optional) Click Publish Changes to activate the settings immediately.




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