Manually Synchronize an Identity Source for the Cloud Authentication Service

Document created by RSA Information Design and Development on Jul 14, 2016Last modified by RSA Information Design and Development on Sep 15, 2017
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You can manually synchronize data between the Cloud Authentication Service and the LDAP directory server. Synchronization ensures that the Cloud Authentication Service reflects any updates made to your LDAP directory server.

During synchronization, new users are added to the Cloud Authentication Service. Values in existing records for users who are within the specified scope are overwritten. Attribute values are copied to the Cloud Authentication Service. User passwords are not synchronized.

 

Before you begin

You must be a Super Admin for the Cloud Administration Console to perform this task. Confirm the following:
  • At least one identity router is configured.
  • The identity source settings for the Root and Object Class are configured to select users from the correct subtree(s) and published using the Cloud Administration Console.

Procedure 

  1. In the Cloud Administration Console, click Users > Identity Sources.
  2. Next to the name of the identity source you want to synchronize, select Synchronize from the drop-down menu.
  3. In the Identity Source Details section, click Synchronize Now. To stop a synchronization that is in progress, click Stop Sync. You cannot roll back user records that have already been synchronized.
    The Synchronization Status section displays the status of the synchronization job, including the number of users added, users updated, and users not synchronized. If some users could not be synchronized, click the Show Details button to display a list of these users. Up to 500 users can be displayed in each category. The list is refreshed when you resynchronize.

 

 

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