You can disconnect an identity router from the Cloud Authentication Service using the Identity Router Setup Console. After you disconnect an identity router, the identity router can be reconnected to the Cloud Authentication Service.
Note: Disconnecting an identity router can prevent users from authenticating through RSA SecurID Access. Perform this procedure only when directed by RSA Customer Support.
- Open a web browser and do one of the following:
- For Amazon cloud-based identity routers, go to https://<identityrouterIP>:9786/setup.jsp, where <identityrouterIP> is the private IP address of the identity router.
- For VMware and Hyper-V identity routers, go to https://<identityrouterIP>/setup.jsp, where <identityrouterIP> is the IP address of the identity router management interface.
- Sign into the Identity Router Setup Console, and click Connect Authentication Service.
- Scroll to the bottom of the page, and click Disconnect.
- On the confirmation dialog, click OK to disconnect the identity router from the Cloud Authentication Service.
After you disconnect the identity router, the Cloud Administration Console displays its status as Distressed.
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