Contents of Identity Router Log Bundle

Document created by RSA Information Design and Development on Jul 14, 2016Last modified by RSA Information Design and Development on Sep 15, 2017
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After you collect and generate a log bundle (described in Generate and Download an Identity Router Log Bundle), and unzip the log bundle, over two hundred files appear in a directory structure. The following table lists files you can use to verify the identity router configuration and to troubleshoot deployment issues.

                                                                                                   
FileDescription
etc/apache2/httpd.conf Configuration file that includes details on any rewrite rules that are applied to configured  HTTP Federation (HFED) or trusted headers applications in your deployment.

/var/log/symplified/ registration.log

Details that you may use to troubleshoot issues when connecting the identity router to the Cloud Authentication Service.
tmp/network_diagnostics.txtDetailed network information, including the network interface configurations, routing tables, and firewall rules.
tmp/rpm_versions.log Version details of all packages installed on the identity router.
usr/local/symplified/cache/adapter-pom.xml
usr/local/symplified/cache/adapterPom.xml
RSA Customer Support may request these files if you experience an issue with your catalog applications.
usr/local/symplified/etc/appliance.properties Details on the settings applied to the identity router, including network settings, such as the IP addresses and DNS settings, and the controller URL.
usr/local/symplified/etc/hostsStatic DNS settings applied to the identity router.
usr/local/symplified/etc/ifup-route.eth0 Details of any configured static routes for the management interface.
usr/local/symplified/etc/ifup-route.eth1Details of any configured static routes for the proxy interface.
usr/local/symplified/etc/iptables Details of any configured firewall rules for the identity router.
usr/local/symplified/etc/ntp.conf Network time protocol (NTP) server settings that are applied to the identity router.
usr/local/symplified/etc/resolv.conf DNS settings applied to the identity router.
usr/local/symplified/etc/sysconfig/network/ifcfg-eth0 Network interface settings for the management interface.
usr/local/symplified/etc/sysconfig/network/ifcfg-eth1Network interface settings for the proxy interface.

var/log/radius/radius.log
var/log/radiusj/radius-audit.log

Logs containing errors and notifications about RADIUS authentication and communication with RADIUS clients.

var/log/radiusj/radiusj.log
var/log/radiusj/httpd-radiusj-443-access.log var/log/radiusj/httpd-radiusj-443-error.log

Logs containing web server access and error logs for RADIUS authentication events.
var/log/symplified/catalina.out Stack trace details that you can use when troubleshooting incidences of HTTP 500 errors.
var/log/symplified/cxf.logDetails that can help when troubleshooting issues with the Office 365 STS application connector.
var/log/symplified/localhost.log
var/log/symplified/localhost_access_log.txt
Details that can help when troubleshooting user-reported incidences of HTTP 500 errors.

var/log/symplified/<www-applicationname-com.dmz.example.com>-443-access.log
var/log/symplified/<www-applicationname-com.dmz.example.com>-443-error.log
var/log/symplified/<www-applicationname-com.dmz.example.com>-80-access.log
var/log/symplified/<www-applicationname-com.dmz.example.com>-80-error.log

Logs for HTTP Federation (HFED) and trusted headers application requests. Each configured application web server has its own access and error log files, where <www-applicationname-com.dmz.example.com> is the protected hostname of the proxied web server.
var/log/symplified/symplified-audit.logDetails of user actions that can assist with troubleshooting user issues. If you have configured a syslog server, these details are sent to the syslog. For more information, see Configure Audit Logging in the Cloud Administration Console. This file stores the most recent details.  Older contents are stored in numbered versions of this file, such as symplified-audit.log.1, symplified-audit.log.2, and so on.
var/log/symplified/symplified.log

Identity router system log. You can download a file containing a portion of this data using the Cloud Administration Console. For more information, see View the Identity Router System Log. You may need these details to troubleshoot issues, such as when you initially connect the identity router to the Cloud Administration Console. This file stores the most recent details.  Older contents are stored in numbered versions of this file, such as symplified.log.1, symplified.log.2, and so on.

 

 

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