|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: RSA Authentication Agent for Citrix StoreFront
RSA Version/Condition: 1.0
|Issue||The most common error with RBA and the RSA Authentication Agent for Citrix StoreFront is the message:|
ERROR: RSA Credentials not found
The web page may stop there or it may redirect to a Citrix Receiver where it requires a passcode because RBA logon failed:
The most common reason for the message RSA credentials not found is the Citrix Delegated Forms Authentication (DFA) forms authentication was not correctly configured, so no form was presented to RBA in which to place our credentials; therefore no RSA credentials were found.
Error Message: 405 HTTP verb error. Redirect Loop Blank screen, never re-directs Agent Integration Error
Error Message: 405 HTTP verb error.
Agent Integration Error
|Tasks||Before proceeding, you must get DFA working on Citrix StoreFront, including integrating with NetScaler, before introducing any RSA SecurID agent or configuration. You should be able to configure DFA without SecurID, and verify that both NetScaler and StoreFront are correctly configured by authenticating through DFA using a Citrix username and password. |
As of Summer 2016 the RSA Authentication Agent for Citrix StoreFront only supported Citrix StoreFront version 3.0, and does not support versions 3.5 or 3.6.
Steps to follow are:
|Resolution||Run the DFA PowerShell cmdlet to configure DFA to use the Citrix user name and password authentication method and confirm it is working properly.|
Set-DSDFAProperty -ConversationFactory “SecurIDAuthenticationEnter
|Notes||For details on Ctirix StoreFront DFA commands such as Add-DSCitrixPskTrustedClient, refer to any of the following;|