Article Number | 000033431 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x Platform (Other): Firefox 35.0 to 43.0 |
Issue | The following error is seen in the browser:
Secure Connection failed SSL_error_handshake_failure_alert SSL_ERROR_ILLEGAL_PARAMETER_ALERT |
Resolution | To resolve the issue,
- Open a new Firefox tab
- In the address bar, type about:config.
- Accept the warning.
- Search in the search bar for security.tls, then
- Change security.tls.version.min from 1 to 0.
- Change security.tls.version.fallback-limit from 1 to 0.
- Change security.tls.unrestricted_rc4_fallback to true.
|
Notes | - This is a workaround for customers who are still on Authentication Manager 8.1 pre SP1 Patch 2.
- Also new deployments before applying updates.
- If their Firefox version is new, or updated.
- If they can't enable SSLv3.
Another workaround is to download a standalone older version of Firefox, using the link to Firefox 35 standalone. |