|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer
RSA Version/Condition: 5.5.4.X
|Issue||If you add multiple To: and multiple Cc: values in an email Archer does not pick it up via the Mail Monitor Data Feed.|
This is using the Mail Fields option using no transform. After running the mail monitor data feed you will notice only the first of the To: and first of the Cc: values will be populated.
|Cause||This is a reported bug that has been reproduced in 5.5 SP4 P1.|
|Resolution||It requires code fix. This issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.|