000032216 - Accidentally deleted a history log during a change help retrieving logs data in RSA Archer

Document created by RSA Customer Support Employee on Jul 21, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032216
Applies ToRSA Product Set: Archer
 
IssueAccidentally deleted a history log during a change is there a way to retrieve the data?
ResolutionRe-adding a new History Log field with the 'All' setting before the cleanup Jobs run at 2:00 AM will associate all of the old log entries to the new field.  If the cleanup Jobs have run it is not possible to recover the history logs without a database backup and lots of SQL to recreate those logs.  

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