This topic highlights possible problems that you may encounter with Netflow Collection and provides suggested solutions to these problems.
Troubleshoot Netflow Collection Issues
In general, you receive more robust log messages by disabling SSL.
|Log Collector is not receiving Netflow traffic.|
|Possible Cause||Configured the wrong port.|
|Solution||Make sure that you configured the correct firewall port (that is, 2055, 4739, 6343, or 9995).|
|Log Collector issues log messages that tell you there was an incompatible or mismatched header or version number.|
|Possible Cause||Netflow v10 event information was sent to log collector.|
|Solution||Ignore - Netflow v10 is not supported in Security Analytics 10.4. Netflow Collection only accepts events from Netflow v5 and Netflow v9.|
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