000033517 - Invalid DN Syntax error in Attribute Conversion when testing AFX connector capability 'Add Account to AD Group' in RSA Via Lifecycle and Governance

Document created by RSA Customer Support Employee on Jul 25, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033517
Applies ToRSA Product Set: RSA Via Lifecycle & Governance (RSA Via L&G)
IssueWhen testing AFX connector capability "Add Account to AD Group" in RSA Via L&G, the test fails with the following error:
 
LDAPException: Invalid DN Syntax (34) Invalid DN Syntax
LDAPException: Server Message: 00000057: LdapErr: DSID-0C090B8A, comment: Error in attribute conversion operation, data 0, v1db1
LDAPException: Matched DN:

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CauseThe CN= prefix is missing from the Account attribute input parameter, as shown below:
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ResolutionAdd CN= to the beginning the Account attribute that is being passed to the AFX connector, as in:
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NotesSimilar to KB 000033519 (Searching for attributes for CN=<groupname> returns the error: The entry may not exist when testing AFX connector capability 'Add Account to AD Group' in RSA Via Lifecycle and Governance).

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