|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer
RSA Version/Condition: 5.x
|Issue||When a user receives a Scheduled Report Distribution Notification, the attached report(s) do not display the same color palette as is displayed in the UI when viewing the report or directly exporting the report from the UI.|
Exporting the report as HTML, RTF, PDF directly from the UI, the displayed report shows the correct custom color palette for the bar chart.
Viewing the same report when generated by the Scheduled Report Distribution email, the attached report displays the wrong color palette.
|Cause||Known defect, but unable to locate an engineering/JIRA ticket that identifies this issue.|
The issue does not occur in 5.5 SP4 P1 (18.104.22.168) and higher.
|Resolution||Upgrade to 5.5 SP4 P1 or newer.|