As part of the Incident Management process flow, you can edit incidents to modify their parameters as required, delete incidents, assign the incidents to different users, and track and monitor them to closure.
The following table introduces various tasks that are performed as part of the Incident Management process.
|Refer to View Incident Queue.|
|Refer to View Incident Details.|
|Refer to Edit Incidents.|
|There are various tasks performed as part of investigating incidents.|