You need to verify the ODBC Collection is configured correctly, otherwise it will not work.
The following procedure explains how you can verify that ODBC collection is working from the Administration > Health & Wellness > Event Source Monitoring tab.
- In the Security Analytics menu, select Administration > Health & Wellness.
The Health & Wellness view is displayed with the Monitoring tab open.
- In the Event Source Monitoring tab, find an ODBC event source type (for example, msql) in the Event Source Type column.
- Look for activity in the Count column to verify that ODBC collection is accepting events.