Log Collection ODBC: Troubleshoot ODBC Collection

Document created by RSA Information Design and Development on Jul 29, 2016
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This topic suggests how to resolve problems you may encounter with the ODBC collection protocol.

Troubleshoot ODBC Collection Issues

You can troubleshoot problems and monitor ODBC collection by reviewing the ODBC collector log informational, warning, and error messages to during execution of collection.

Each ODBC log messages includes the:

  • Timestamp
  • Category: debug, info, warning, or failure
  • collection method = OdbcCollection
  • ODBC event source type (GOTS-name) = Generic ODBC Type Specification name that you configured for the event source.
  • collection function completed or attempted (for example, [processing])
  • ODBC event source name (DSN-name) = Data Source Name that you configured for the event source.
  • description (for example, how many events  the Log Collector collected)
  • tracking ID  = the Log Collector position in the target database table.

The follow example illustrates the message you would receive upon successful collection of an ODBC event:

2014-July-25 17:21:25 info (OdbcCollection) : [event-source] [processing] [event-source] Published 100 ODBC events: last tracking id: 2014-July-25 13:22:00.280

The follow example illustrates a message you may receive upon unsuccessful collection of an ODBC event:

            
Log Messagetimestamp failure (OdbcCollection: [event-source] [processing][event-source-type] Failed during doWork: Unable to prepare statement: state: S0002; error-code:208; description: [RSA] [ODBC-driver][event-source-type]Invalid object name 'object-name'.
Possible CauseODBC collection failed while accessing the ODBC Driver or the target database.
SolutionsValidate the Configure Data Source Names (DSNs) for the events source.
You are here: ODBC Collection Configuration Guide > Troubleshoot ODBC Collection

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