|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: Security Analytics head
RSA Version/Condition: 10.6.0.1, 10.6.0.2
|Issue||Trying to upgrade from 10.6.0.1 to 10.6.0.2 using manual updates (with no internet connection), SA causes the following two errors and it is not possible to complete the upgrade of the SA head unit|
|Cause||The cause is that SA has the Live update disabled from the WebUI but it is enabled into sa.repo (with no internet connection). |
The issue is caused by this misalignment between WebUI and yum configuration. Basically, the WebUI didn't check the updates from Live, and the "yum check-update" (running through the UI) checks /etc/yum.repos/d/sa.repo (which is enabled) without success becauseUI, because the Live checkbox is disabled in the WebUI.
Check and disable the live setting from
If the Live checkbox is enabled, then disable it (it should be already disabled).
yum clean all