|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: SA Core Appliance
RSA Version/Condition: 10.x
|Issue||Unable to connect SA Appliance using root account, received Access denied error in console.|
|Cause||Root user access can be disabled in /etc/ssh/sshd_config|
|Resolution||Connect the appliance through IDrac or SSH with another user and switch to root after the SSH.|
1. To enable ssh root logging, open the file /etc/ssh/sshd_config.
# vi /etc/ssh/sshd_config
2. Search for the following line in the file.
# PermitRootLogin yes
3. Remove the '#' at the beginning and save the file.
4. Restart the sshd service.
# service sshd restart