Article Number | 000033598 |
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: SA Core Appliance RSA Version/Condition: 10.x and 11.x Platform: CentOS |
Issue | Unable to connect SA Appliance using root account, received Access denied error in console.
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Cause | Root user access can be disabled in /etc/ssh/sshd_config . |
Resolution | Connect the appliance through IDrac or SSH with another user and switch to root after the SSH.
- 1. To enable ssh root logging, open the file /etc/ssh/sshd_config.
#vi/etc/ssh/sshd_config - 2. Search for the following line in the file.
# PermitRootLogin yes - 3. Remove the '#' at the beginning and save the file.
PermitRootLogin yes  - 4. Restart the sshd service.
# service sshd restart
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