000033624 - Executing puppet agent -t returns an error "Cannot retrieve repository metadata" in RSA Security Analytics Core Appliance 10.6.0.x

Document created by RSA Customer Support Employee on Aug 2, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033624
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Core Appliance
RSA Version/Condition: 10.6.0.x
 
IssueThe error will also show in Health & Wellness as "Puppet Agent Failure".
Executing puppet agent -t fails and returns the following error:
yum.Errors.RepoError: Cannot retrieve repository metadata (repomd.xml) for repository: RSASoftware. 
Please verify its path and try again.


 
puppet agent returns an error "Cannot retrieve repository metadata"
CauseWhen executing puppet agent it check the repository on the SA server for updates.
If the repository is not present puppet agent will print this error message.
Open the SA interface and go to Administration > System > Updates. Click on Manage Repository to confirm that no repository is present.
Manage Repository is empty
Resolution
  • Open the SA interface and go to Administration > System > Updates.
  • If internet connection is available make sure Connect to Live Update Repository is selected and click on Check Updates.
  • If internet connection is not available use Manual Updates to populate the Local Update Repository,
  • Click on Manage Repository to confirm that a repository for the current version is now present.
 
Manager Repository contains a Local Update Repository for the current version

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