|Applies To||RSA Product Set: RSA Via Lifecycle and Governance (RSA Via L&G)|
RSA Version/Condition: 7.0, 7.0.1
|Issue||The following exceptions occur in the aveksaServer.log when you try to run review definitions that include double byte characters in the any of the review definition display names. An example of double byte characters are Turkish characters. An example of review definition display names are the 'Maintain' and 'Revoke' buttons:|
ERROR:-20126: The creation of reviews failed.
ERROR (Exec Task Consumer#0) [com.aveksa.server.review.ReviewDefinitionVersion] Error creating the
|Cause||The problem is with how RSA Via L&G processes the review configuration which includes the Maintain and Revoke labels. These settings are stored as an XML string in the Database. The way RSA Via L&G parses the XML does not support the double byte characters.|
|Resolution||This issue is fixed in V7.0 P04 and 7.0.1 P01.|
The review will not fail to generate even if we have double byte characters in the display name.
|Workaround||Remove the double byte characters from all display names in the review definition.|