|Applies To||RSA Product Set: Archer|
RSA Version/Condition: 5.5.4.x
|Issue||Error opening Help for Archer Control Panel (ACP).|
No help is available. The help file was not found.
|Cause||The file named ControlPanel.htm is missing in \Program Files\RSA Archer\Archer Control Panel\Help\EN.|
There is a file named ControlPanel_ClicktoStart.htm.
Other language folders do not have the ControlPanel_ClicktoStart.htm file, but do contain ControlPanel.htm file.
|Workaround||In the \Program Files\RSA Archer\Archer Control Panel\Help\EN folder, rename the ControlPanel_ClicktoStart.htm file to ControlPanel.htm.|