000033438 - Replica is not synchronizing with primary on RSA Authentication Manager 8.1

Document created by RSA Customer Support Employee on Aug 8, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033438
Applies To

RSA Product Set: SecurID
RSA Product/Service Type: RSA Authentication Manager
RSA Version/Condition: 8.1
Platform: SUSE Linux

IssueReplica is not synchronizing with primary server.
CauseNotice replicareplication.log file has below lines:
@@@2015-12-16 10:36:17,254 SYSTEM [SendR2P minReplicaChangeId: 12083 maxReplicaChangeId: 12083] 
ReplicationRunnable.reInitIfNecessary(149) | tdcrsa01p.sfwmd.gov,,,,Attempting to reinitialize service thread
@@@2015-12-16 10:36:17,385 SYSTEM [SendR2P minReplicaChangeId: 12083 maxReplicaChangeId: 12083]
ReplicationRunnable.reInitIfNecessary(154) | tdcrsa01p.sfwmd.gov,,,,Successfully reinitialized service thread
@@@2015-12-23 13:09:13,606 ERROR [SendStatus ]
ReplicationRunnable.logOrThrowBeforeReInit(168) | tdcrsa01p.sfwmd.gov,,,,transport client connection failure: unable to send synthesized sql function call to update combined status from replica
@@@2015-12-23 13:09:13,607 SYSTEM [SendStatus ]
ReplicationRunnable.reInitIfNecessary(149) | tdcrsa01p.sfwmd.gov,,,,Attempting to reinitialize service thread
@@@2015-12-23 13:09:13,741 SYSTEM [SendStatus ]
ReplicationRunnable.reInitIfNecessary(154) | tdcrsa01p.sfwmd.gov,,,,Successfully reinitialized service thread
@@@2015-12-25 20:22:04,735 ERROR [SendStatus ]
ReplicationRunnable.logOrThrowBeforeReInit(168) | tdcrsa01p.sfwmd.gov,,,,transport client connection failure: unable to send synthesized sql function call to update combined status from replica
@@@2015-12-25 20:22:04,736 SYSTEM [SendStatus ]
ReplicationRunnable.reInitIfNecessary(149) | tdcrsa01p.sfwmd.gov,,,,Attempting to reinitialize service thread
@@@2015-12-25 20:22:04,876 SYSTEM [SendStatus ]
ReplicationRunnable.reInitIfNecessary(154) | tdcrsa01p.sfwmd.gov,,,,Successfully reinitialized service thread
@@@2015-12-28 10:55:15,021 ERROR [PropagateP2R nextSweepIdToPropagate: 120594]
ReplicationRunnable.logOrThrowBeforeReInit(168) | tdcrsa01p.sfwmd.gov,,,,transport client connection failure: unable to propagate sweep file from primary

Nothing is shown on the PrimaryReplication.log

ResolutionRestart services on the primary server.
Change the directory to:
cd /opt/rsa/am/server
./rsaserv restart all

 

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