000033718 - Unable to import foreign configuration on multiple disks in RSA Security Analytics

Document created by RSA Customer Support Employee on Aug 10, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000033718
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Archiver, SA Decoder, SA Log Decoder, SA Concentrator
RSA Version/Condition: 10.4.X, 10.5.X, 10.6.X
 
Issue In some circumstances, multiple disks on DAC shows as foreign state configuration as below.
 
nwraidutil.pl output:
RSA NetWitness RAID Utility Version 2015.08.10
------------------------
Logical Disk Information
------------------------
                        Physical Drive State Legend
-------------------------------------------------------------------------------------
B  Unconfigured(Bad)                                            O  Online
C  Copyback                                                     R  Rebuild
D  Dedicated Hotspare and associated virtual drive number       S  Solid-State Drive
E  Hotspare prefers same enclosure                              U  Unconfigured(Good)
F  Foreign                                                      X  Offline
G  Global hotspare                                              !  Failed
I  Hotspare is revertible                                       ?  Unknown state
M  Missing
-------------------------------------------------------------------------------------
NOTE: 'E' does not prohibit a hotspare from being used in another enclosure, it is merely a preference
        Logical Drive State Legend
------------------------------------------------
D  Degraded                     X  Offline
O  Optimal                      !  Failed
P  Partially Degraded           ?  Unknown state
R  Rebuild
------------------------------------------------
Adapter: 0
        Virtual Disk: 0 (O) - Found 2 of 2 {Raid Level 1, 136.125 GB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}
                PD: 0   Enclosure: 32   Slot: 0  (O)   136.732 GB   TOSHIBA MK1401GRRB      DB0863P0A003FQ87
                PD: 1   Enclosure: 32   Slot: 1  (O)   136.732 GB   TOSHIBA MK1401GRRB      DB0863P0A006FQ87
        Virtual Disk: 1 (O) - Found 2 of 2 {Raid Level 1, 931.0 GB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}
                PD: 0   Enclosure: 32   Slot: 2  (O)   931.512 GB   SEAGATE ST91000640SS    AS099XG5AC2J
                PD: 1   Enclosure: 32   Slot: 3  (O)   931.512 GB   SEAGATE ST91000640SS    AS099XG5AJJY
Adapter: 1
        Virtual Disk: 0 (O) - Found 14 of 14 {Raid Level 5, 35.470 TB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}
                PD: 0   Enclosure: 47   Slot: 0  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGA117K
                PD: 1   Enclosure: 47   Slot: 1  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBP5VK
                PD: 2   Enclosure: 47   Slot: 2  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBK8PK
                PD: 3   Enclosure: 47   Slot: 3  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBNJ5K
                PD: 4   Enclosure: 47   Slot: 4  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBHNWK
                PD: 5   Enclosure: 47   Slot: 5  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGB45MK
                PD: 6   Enclosure: 47   Slot: 6  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBP3KK
                PD: 7   Enclosure: 47   Slot: 7  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBK3WK
                PD: 8   Enclosure: 47   Slot: 8  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBDRYK
                PD: 9   Enclosure: 47   Slot: 9  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGB455K
                PD: 10  Enclosure: 47   Slot: 10 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBL80K
                PD: 11  Enclosure: 47   Slot: 11 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGAUJEK
                PD: 12  Enclosure: 47   Slot: 12 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGB40XK
                PD: 13  Enclosure: 47   Slot: 13 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBELHK
        Virtual Disk: 1 (O) - Found 14 of 14 {Raid Level 5, 35.470 TB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}
                PD: 0   Enclosure: 63   Slot: 0  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBH7RK
                PD: 1   Enclosure: 63   Slot: 1  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXG8XELK
                PD: 2   Enclosure: 63   Slot: 2  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBH7PK
                PD: 3   Enclosure: 63   Slot: 3  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGAUJKK
                PD: 4   Enclosure: 63   Slot: 4  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBD8VK
                PD: 5   Enclosure: 63   Slot: 5  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBH83K
                PD: 6   Enclosure: 63   Slot: 6  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBD42K
                PD: 7   Enclosure: 63   Slot: 7  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBNGTK
                PD: 8   Enclosure: 63   Slot: 8  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBELUK
                PD: 9   Enclosure: 63   Slot: 9  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBDT5K
                PD: 10  Enclosure: 63   Slot: 10 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBD3ZK
                PD: 11  Enclosure: 63   Slot: 11 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBHLMK
                PD: 12  Enclosure: 63   Slot: 12 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGB128K
                PD: 13  Enclosure: 63   Slot: 13 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBG1NK
        Virtual Disk: 4 (O) - Found 14 of 14 {Raid Level 5, 35.470 TB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}
                PD: 0   Enclosure: 111  Slot: 0  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBD05K
                PD: 1   Enclosure: 111  Slot: 1  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGD2VLK
                PD: 2   Enclosure: 111  Slot: 2  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBE4GK
                PD: 3   Enclosure: 111  Slot: 3  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBBE8K
                PD: 4   Enclosure: 111  Slot: 4  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGB50ZK
                PD: 5   Enclosure: 111  Slot: 5  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGGWYXK
                PD: 6   Enclosure: 111  Slot: 6  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBE5WK
                PD: 7   Enclosure: 111  Slot: 7  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBE6AK
                PD: 8   Enclosure: 111  Slot: 8  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGGL8MK
                PD: 9   Enclosure: 111  Slot: 9  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBJKRK
                PD: 10  Enclosure: 111  Slot: 10 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGE5ULK
                PD: 11  Enclosure: 111  Slot: 11 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGEP5ZK
                PD: 12  Enclosure: 111  Slot: 12 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGGHHBK
                PD: 13  Enclosure: 111  Slot: 13 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGGHNRK
        Virtual Disk: 5 (O) - Found 14 of 14 {Raid Level 5, 35.470 TB, 128 KB Stripe Size, WriteBack, ReadAdaptive, Cached, Write Cache OK if Bad BBU}
                PD: 0   Enclosure: 127  Slot: 0  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGEZXTK
                PD: 1   Enclosure: 127  Slot: 1  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGENR9K
                PD: 2   Enclosure: 127  Slot: 2  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGG21WK
                PD: 3   Enclosure: 127  Slot: 3  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGEZX9K
                PD: 4   Enclosure: 127  Slot: 4  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGEZXNK
                PD: 5   Enclosure: 127  Slot: 5  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGG20LK
                PD: 6   Enclosure: 127  Slot: 6  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGEZWNK
                PD: 7   Enclosure: 127  Slot: 7  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGG20HK
                PD: 8   Enclosure: 127  Slot: 8  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGEZMTK
                PD: 9   Enclosure: 127  Slot: 9  (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGENR7K
                PD: 10  Enclosure: 127  Slot: 10 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBD7VK
                PD: 11  Enclosure: 127  Slot: 11 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGGJ47K
                PD: 12  Enclosure: 127  Slot: 12 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGGHLAK
                PD: 13  Enclosure: 127  Slot: 13 (O)   2.728 TB     HITACHI HUS72303CLAR3000C1D6YXGBD7DK
No logical disk problems found.
RSA NetWitness RAID Utility Version 2015.08.10
-------------------------
Physical Disk Information
-------------------------
                        Physical Drive State Legend
-------------------------------------------------------------------------------------
B  Unconfigured(Bad)                                            O  Online
C  Copyback                                                     R  Rebuild
D  Dedicated Hotspare and associated virtual drive number       S  Solid-State Drive
E  Hotspare prefers same enclosure                              U  Unconfigured(Good)
F  Foreign                                                      X  Offline
G  Global hotspare                                              !  Failed
I  Hotspare is revertible                                       ?  Unknown state
M  Missing
-------------------------------------------------------------------------------------
NOTE: 'E' does not prohibit a hotspare from being used in another enclosure, it is merely a preference
Adapters found: 2
Adapter 0 enclosures found: 1
Adapter 0 enclosure 32 slots found: 4
Encl  Slot  State     P.Fail.Count  Raw Size       Drive FW  Inquiry Data
32    0     (O)       0             136.732 GB     DB08      TOSHIBA MK1401GRRB      DB0863P0A003FQ87
32    1     (O)       0             136.732 GB     DB08      TOSHIBA MK1401GRRB      DB0863P0A006FQ87
32    2     (O)       0             931.512 GB     AS09      SEAGATE ST91000640SS    AS099XG5AC2J
32    3     (O)       0             931.512 GB     AS09      SEAGATE ST91000640SS    AS099XG5AJJY
Adapter 1 enclosures found: 6
Adapter 1 enclosure 47 slots found: 15
Encl  Slot  State     P.Fail.Count  Raw Size       Drive FW  Inquiry Data
47    0     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGA117K
47    1     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBP5VK
47    2     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBK8PK
47    3     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBNJ5K
47    4     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBHNWK
47    5     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB45MK
47    6     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBP3KK
47    7     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBK3WK
47    8     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBDRYK
47    9     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB455K
47    10    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBL80K
47    11    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGAUJEK
47    12    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB40XK
47    13    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBELHK
47    14    (ID-0)    0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBHRBK            Hotspare Information
Adapter 1 enclosure 63 slots found: 15
Encl  Slot  State     P.Fail.Count  Raw Size       Drive FW  Inquiry Data
63    0     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBH7RK
63    1     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXG8XELK
63    2     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBH7PK
63    3     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGAUJKK
63    4     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBD8VK
63    5     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBH83K
63    6     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBD42K
63    7     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBNGTK
63    8     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBELUK
63    9     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBDT5K
63    10    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBD3ZK
63    11    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBHLMK
63    12    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB128K
63    13    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBG1NK
63    14    (ID-3)    0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBNH2K            Hotspare Information
Adapter 1 enclosure 79 slots found: 15
Encl  Slot  State     P.Fail.Count  Raw Size       Drive FW  Inquiry Data
79    0     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB4WWK
79    1     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBDEEK
79    2     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBJMRK
79    3     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBNJ7K
79    4     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB3NUK
79    5     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBJSLK
79    6     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBHRDK
79    7     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBNJUK
79    8     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB46TK
79    9     (UF)      0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBKJGK
79    10    (UF)      0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBJVEK
79    11    (UF)      0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBJPZK
79    12    (UF)      0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGALJBK
79    13    (UF)      0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBKPRK
79    14    (GI)      0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBP87K            Hotspare Information
Adapter 1 enclosure 95 slots found: 15
Encl  Slot  State     P.Fail.Count  Raw Size       Drive FW  Inquiry Data
95    0     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGL8ZZK
95    1     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGMJ9MK
95    2     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGKU1ZK
95    3     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGLU9AK
95    4     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGMH00K
95    5     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGLY0WK
95    6     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGL51BK
95    7     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGLSSEK
95    8     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGM8YDK
95    9     (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGMDRMK
95    10    (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGLTTAK
95    11    (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGKZVXK
95    12    (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGMDNBK
95    13    (U)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGMDNVK
95    14    (GI)      0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGLVPJK            Hotspare Information
Adapter 1 enclosure 111 slots found: 15
Encl  Slot  State     P.Fail.Count  Raw Size       Drive FW  Inquiry Data
111   0     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBD05K
111   1     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGD2VLK
111   2     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBE4GK
111   3     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBBE8K
111   4     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGB50ZK
111   5     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGGWYXK
111   6     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBE5WK
111   7     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBE6AK
111   8     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGGL8MK
111   9     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBJKRK
111   10    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGE5ULK
111   11    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGEP5ZK
111   12    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGGHHBK
111   13    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGGHNRK
111   14    (ID-1)    0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXG99AXK            Hotspare Information
Adapter 1 enclosure 127 slots found: 15
Encl  Slot  State     P.Fail.Count  Raw Size       Drive FW  Inquiry Data
127   0     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGEZXTK
127   1     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGENR9K
127   2     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGG21WK
127   3     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGEZX9K
127   4     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGEZXNK
127   5     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGG20LK
127   6     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGEZWNK
127   7     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGG20HK
127   8     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGEZMTK
127   9     (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGENR7K
127   10    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBD7VK
127   11    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGGJ47K
127   12    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGGHLAK
127   13    (O)       0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGBD7DK
127   14    (ID-2)    0             2.728 TB       C1D6      HITACHI HUS72303CLAR3000C1D6YXGGK63K            Hotspare Information
WARNING: Physical disk problems have been found.
RSA NetWitness RAID Utility Version 2015.08.10
-------------------
Adapter Information
-------------------
Adapters present: 2
Adapter 0:
                                     [Product Name]  PERC H710P Mini
                                 [Firmware Version]  3.130.05-1796
                                    [Serial Number]  3AF01US
                                           [Memory]  1024MB
                                     [Alarm Device]  Absent
                                    [Alarm Enabled]  Disabled
                        [Memory Correctable Errors]  0
                      [Memory Uncorrectable Errors]  0
                              [Battery Backup Unit]  Present
                    [Restore HotSpare on Insertion]  Disabled
                    [Use Full Disk Encryption Only]  Yes
                           [Security Keys Assigned]  No
                             [Security Keys Failed]  No
                      [Security Keys Not Backed Up]  No
                                   [Virtual Drives]  2
                                    [VD's Degraded]  0
                                     [VD's Offline]  0
                                     [Failed Disks]  0
Adapter 1:
                                     [Product Name]  PERC H810 Adapter
                                 [Firmware Version]  3.130.05-1796
                                    [Serial Number]  3AI00LA
                                           [Memory]  1024MB
                                     [Alarm Device]  Absent
                                    [Alarm Enabled]  Disabled
                        [Memory Correctable Errors]  0
                      [Memory Uncorrectable Errors]  0
                              [Battery Backup Unit]  Present
                    [Restore HotSpare on Insertion]  Disabled
                    [Use Full Disk Encryption Only]  Yes
                           [Security Keys Assigned]  No
                             [Security Keys Failed]  No
                      [Security Keys Not Backed Up]  No
                                   [Virtual Drives]  4
                                    [VD's Degraded]  0
                                     [VD's Offline]  0
                                     [Failed Disks]  0

In the above nwraidutil.pl output, the Enclosure 79 has multiple Foreign state disks. When foreign configuration imported, fails as below.
[root@XXXX ~]# /opt/MegaRAID/MegaCli/MegaCli64 -CfgForeign -Import -a1 
FW does not have Security key, create Security key first.
Failed to import foreign configuration on controller 1.
FW error description:
Foreign drives cannot be imported, as they do not form a complete configuration.
Exit Code: 0x3b

In the above nwraidutil.pl output, the Enclosure 79 has multiple Unconfigured Good disks, When these disks tried to make Online fails as below.
 
[root@XXXX ~]# /opt/MegaRAID/MegaCli/MegaCli64 -PDOnline -PhysDrv [95:0,95:1,95:2,95:3,95:4,95:5,95:6,95:7,95:8,95:9,95:10,95:11,95:12,95:13] -a1 
Adapter: 1: Failed to change PD state at EnclId-95 SlotId-0.
Exit Code: 0x01



 
CauseThis issue may be due to either communication failure between Appliance and DAC or new disks inserted which has different configuration from other disks can be detected as Foreign state.
ResolutionPlease follow below steps in sequence to fix these multiple disk issues.
1. Login to Security Analytics GUI as admin.
2. Navigate to Adminstration->Services Select the Service which has disks issues and Navigate to Config->General page. 
Disable Capture Autostart(Incase of decoder and Logdecoder) or
Disable Aggregate Autostart (incase of concentrator and Archiver)
3. Login to putty session as administrator.
4. Edit /etc/fstab file to comment out /var/netwitness/<service> filesystem by placing # before each line. 
Note: <service> will be decoder/logdecoder/concentrator/archiver
sample output as below.
/etc/fstab - volumes configured to be mounted:
UUID=2474ee46-8031-4cbc-bb72-2fa156b5b20a /boot                   ext4    defaults        1 2
#/dev/mapper/archiver4-archiver4 /var/netwitness/archiver/database5 xfs noatime,nosuid 1 2
#/dev/mapper/archiver1-database /var/netwitness/archiver/database2 xfs noatime,nosuid 1 2
#/dev/mapper/archiver0-database /var/netwitness/archiver/database1 xfs noatime,nosuid 1 2
#/dev/mapper/archiver-database0 /var/netwitness/archiver/database0 xfs noatime,nosuid 1 2
/dev/mapper/VolGroup01-varlog /var/log                ext4    defaults        1 2
/dev/mapper/VolGroup01-tmp /tmp                    ext4    nosuid          1 2
/dev/mapper/VolGroup01-nwhome /var/netwitness         xfs     nosuid,noatime  1 2
/dev/mapper/VolGroup00-vartmp /var/tmp                ext4    nosuid          1 2
/dev/mapper/VolGroup00-usrhome /home                   ext4    nosuid          1 2
/dev/mapper/VolGroup00-root /                       ext4    defaults        1 1
#/dev/archiver3/database /var/netwitness/archiver/database4 xfs noatime,nosuid 1 2
#/dev/archiver2/database /var/netwitness/archiver/database3 xfs noatime,nosuid 1 2

5. Stop Capture/Aggregation in Service->System page of GUI and reboot the appliance in putty.
6. After starting appliance, run below command to clear the foreign configuration.
/opt/MegaRAID/MegaCli/MegaCli64 cfgforeign clear a1

 

5. Run nwraidutil.pl command which shows the disks state without Foreign state. But the disks show U-Unconfigured good state. Run below commands to bring the Online state for the disks by creating RAID 5 logical volumes.


/opt/MegaRAID/MegaCli/MegaCli64 cfgldadd -R5[79:0,79:1,79:2,79:3,79:4,79:5,79:6,79:7,79:8,79:9,79:10,79:11,79:12,79:13] WB ADRA Cached CachedBadBBU strpsz128 a1
/opt/MegaRAID/MegaCli/MegaCli64 cfgldadd -R5[95:0,95:1,95:2,95:3,95:4,95:5,95:6,95:7,95:8,95:9,95:10,95:11,95:12,95:13] WB ADRA Cached CachedBadBBU strpsz128 a1

 

6. Run nwraidutil.pl which shows all the disks in online state. Edit /etc/fstab file to remove comments added in Step4.


7. Run mount -a to mount all file system.


8. Restart service with restart nwdecoder/nwlogdecoder/nwconcentrator/nwarchiver command depending on service. This step takes some time initialize databases.


9. After initializing the databases, Please start capture/aggregation in Service->System page.
10. Enable Capture/Aggregate Autostart which disabled in Step2.

 

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