000032453 - Error occured while exporting Date field Group by hour in RSA Archer 5.5.3

Document created by RSA Customer Support Employee on Aug 11, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032453
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5.3
 
Issue

Error occurred while exporting Date field Group by hour in Archer 5.5.3
Steps to Reproduce


  1. In an application, configure a date field with date and time.
  2. Pull the date field on layout and save the application.
  3. Create few records with date value.
  4. Create a statistical report on the date field "Group by hour".
  5. Export the report

Actual Result
Error message is shown: "An error occurred during the export process. The export file cannot be completed".
 


<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent">
    <System xmlns="http://schemas.microsoft.com/2004/06/windows/eventlog/system">
        <EventID>1</EventID>
        <Type>3</Type>
        <SubType Name="Error">0</SubType>
        <Level>2</Level>
        <TimeCreated SystemTime="2016-01-08T00:37:26.6698998Z" />
        <Source Name="Archer.NET" />
        <Correlation ActivityID="{00000000-0000-0000-0000-000000000000}" />
        <Execution ProcessName="w3wp" ProcessID="4652" ThreadID="7" />
        <AssemblyVersion>5.5.30100.1020</AssemblyVersion>
        <Channel />
        <Computer>EGRC</Computer>
    </System>
    <ApplicationData>
        <TraceData>
            <DataItem>
                <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord">
                    <TraceIdentifier>Archer.NET</TraceIdentifier>
                    <Description>Unable to cast object of type 'ArcherTech.Common.Domain.DateRangeHourStatisticGroup' to type 'ArcherTech.Common.Domain.MatrixRowStatisticGroup'.</Description>
                    <AppDomain>/LM/W3SVC/1/ROOT-3-130966798884376457</AppDomain>
                    <Exception>
                        <ExceptionType>System.InvalidCastException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType>
                        <Message>Unable to cast object of type 'ArcherTech.Common.Domain.DateRangeHourStatisticGroup' to type 'ArcherTech.Common.Domain.MatrixRowStatisticGroup'.</Message>
                        <Source>ArcherTech.ChannelFramework.ArcherData</Source>
                        <StackTrace>   at ArcherTech.ChannelFramework.ArcherData.DataDefinition.Archer.StatsSearchStepDefinition.GetDataGroupByDateRange(Object content)
   at ArcherTech.ChannelFramework.ArcherData.DataDefinition.Archer.StatsSearchStepDefinition.GetData(IDataQuery query, Object parent, Object content)
   at ArcherTech.ChannelFramework.ArcherData.DataDefinition.SchemaFieldDefinition.BuildData(IDataQuery query, String namespaceUri, Object parent, Object content)
   at ArcherTech.ChannelFramework.ArcherData.DataDefinition.SchemaStructuredFieldDefinition.&lt;&gt;c__DisplayClass5.&lt;&gt;c__DisplayClass7.&lt;BuildData&gt;b__4(SchemaFieldDefinition m)
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;SelectManyIterator&gt;d__14`2.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at System.Linq.Enumerable.&lt;ConcatIterator&gt;d__71`1.MoveNext()
   at ArcherTech.ChannelFramework.ArcherData.DataReader.ReadXmlElement(XmlElementDefinition parent)
   at ArcherTech.ChannelFramework.Readers.XmlElementReaderBase.ProcessNextXmlElement(Boolean previousIsSelfClosing)
   at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
   at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at ArcherTech.ChannelFramework.Reporting.Xslt.XsltHierarchicalReport.RenderReport(XmlReader data, Stream output)
   at ArcherTech.PrintExport.PrintExportService.RenderStatisticalSearchData(SessionContext sessionContext, SearchStatisticReport searchChart, Boolean printLayout, OutputFormatType format, Stream output, PrintExportOptions options, String toolbarHtml)
   at ArcherTech.Web.Modules.Foundation.Views.PrintExportPresenter.ExportSearchResults(SessionContext sessionContext, SearchReportBase report, PrintExportCriteria printExportCriteria)</StackTrace>
                    </Exception>
                </TraceRecord>
            </DataItem>
        </TraceData>
    </ApplicationData>
</E2ETraceEvent>

 


 

ResolutionCode fix requested, logged as ARCHER-16700
Issue is being investigated by the Engineering in order to provide a permanent solution in a future release.
WorkaroundNo Workaround

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