000033666 - Data Import cannot import into a Tracking ID field in RSA Archer 5.x

Document created by RSA Customer Support Employee on Aug 11, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033666
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.X
Platform: Windows
IssueUsing a Tracking ID field for the Procedure ID field. This is not a field type that can be imported into. Please reference Archer Help article:

Unsupported Field Types for Data Import

  • Access History
  • Attachment
  • Discussion
  • First Published Date
  • History Log
  • Image

  • Last Updated Date
  • Multiple Reference Display Control
  • Record Status
  • Scheduler
  • Tracking ID
  • Voting
CauseUnsupported field type for data import.
ResolutionWill need to change field type to a Text field or other supported field type.
Please note: If the related records field you are trying to import into contains the Tracking ID and only the Tracking ID from the cross-referenced application, the related records field may not appear for mapping for the import as the Tracking ID field is not a supported field for Data Imports.