000033701 - How to remove entitlements of a decommissioned application from user access in RSA Via Lifecycle and Governance

Document created by RSA Customer Support Employee on Aug 11, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033701
Applies ToRSA Product Set: Via Lifecycle and Governance(Via L&G)
RSA Product/Service Type: All
IssueUsers may still have access to entitlements for an application that is decommissioned and is no longer in use.  This article provides steps on how to remove those entitlements from user access in bulk.
Delete the account and the entitlement collectors associated with that application by clicking the Delete button available in the upper right of the screen when you open the application. 

User-added image

This will delete all the entitlements, entitlements mappings ,accounts and account mappings collected from those collectors.