000033719 - How to create an Aveksa Statistics Report (ASR) in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Aug 11, 2016Last modified by RSA Customer Support on Jun 7, 2019
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Article Number000033719
Applies ToRSA Product Set: Identity Governance & Lifecycle 
RSA Version/Condition: 6.x, 7.x
IssueThe RSA Identity Governance & Lifecycle Aveksa Statistics Report (ASR) provides comprehensive information about your RSA Identity Governance & Lifecycle implementation and is an invaluable tool for troubleshooting a multitude of issues. RSA Identity Governance & Lifecycle Support will frequently request an ASR when working on a support case.

There are two ways to obtain this report: 
  1. Through the RSA Identity Governance & Lifecycle User Interface.
  2. At the Linux command line.
This article provides steps for obtaining this report through the RSA Identity Governance & Lifecycle User Interface. There are times when the ASR cannot be generated from the User Interface. In those cases, the ASR may be generated from the Linux command line and then be retrieved through the User Interface. Please see article 000033719 - How to create an Aveksa Statistics Report (ASR) from the Linux command line using SQL in RSA Identity Governance & Lifecycle for more information on generating an ASR from the Linux command line.
Resolution
In the RSA Identity Governance & Lifecycle User Interface:

6.8.1



  1. Navigate to Admin > System > Diagnostics.
  2. Under Aveksa Statistics Report click Create Report.
  3. When complete, click Download Report.

6.9.1 and 7.x



  1. Navigate to Admin > System > Diagnostics.
  2. Under Statistics Report click on Create Report.
  3. When complete, click Download Report.
 

Note that the name of the Diagnostics section in the RSA Identity Governance & Lifecycle User Interface changed from Aveksa Statistics Report to Statistics Report, but the name of the physical report remains Aveksa Statistics Report.



Following is an example of the User Interface Diagnostics section where an Aveksa Statistics Report can be generated: 
 
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