000033516 - Clicking the Data Map tab in an RSA Archer 5.5.3.2 Data Feed returns user back to home page

Document created by RSA Customer Support Employee on Aug 12, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033516
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5.3.2
 
IssueClicking the Data Map tab in an RSA Archer Data Feed returns user back to home page.
User-added image
CauseReloading the Source with changes in the source Archer report for Archer to Archer Data Feeds (Archer Web Services Transporter) may result in an error when clicking the Data Map tab. 
The error is not logged and the user is redirected to the home page.
ResolutionExport the Data Feed, then delete the Data Feed and re-import the export. The issue will be resolved. Some field remapping will be necessary.

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