000033759 - After clicking Load Fields for an RSA Archer Data Feed, the Source Fields become blank

Document created by RSA Customer Support Employee on Aug 12, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033759
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.x, 6.x
IssueAfter clicking Load Fields for a Data Feed, the Source Fields become blank and nothing is returned.
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ResolutionIn order to Load Fields for a Data Feed, the data source must return at least one record with a value for each field.  Archer uses the data source to create the schema, but if there is no data, it returns blank. Once the source contains data, the Source Fields will load properly.

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