000033790 - User Profile or Contact Information is missing or hidden for RSA Archer User/Groups List or Record Permissions fields

Document created by RSA Customer Support Employee on Aug 22, 2016Last modified by RSA Customer Support on Oct 7, 2019
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Article Number000033790
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.x, 6.x
IssueWhen a non-administrative user clicks on the name in User/Groups List or Record Permissions fields, some information about this user is displayed, but other contact information is hidden.
  1. Open the Archer Control Panel (ACP).
  2. Open the Instance settings.
  3. From the General tab in the Username Access section, enable the Contact Information option.

User-added image