000033816 - Disable application notifications in RSA Archer hides related Subscription Notifications from administration

Document created by RSA Customer Support Employee on Aug 24, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033816
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 5.x, 6.x
Platform: Windows
IssueSubscription Notifications are not listed under Managed Subscription Notification when notification option is disabled within the application.
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However, Notifications is available and shown within the RSA Archer Database table - tblNotificationTemplate
Showing active state and non-active state of the hidden Subscription Notifications
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  1. Go to the Administration > Application Builder > Select Applications
  2. Select the General tab of the application that you want to update.
  3. In the Options section
  4. To enable administration of the Subscription Notification, check the option - "Enable application users to receive notifications when contents has been published or updated."
Note: This must be checked in order for the notifications to show in the Managed Subscription Notifications list.

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  1. Administration is now available via Managed Subscription Notifications list for the related application (e.g. shown in the example Test App application)
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