000033090 - How to add a range of IPs to a Gold list, Black list or Watch list in Adaptive Authentication (OnPrem) Version 7.x

Document created by RSA Customer Support Employee on Aug 26, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033090
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.x
 
IssueCustomer reported a problem when trying to add a range of IP addresses to a Gold list, Black list or Watch list in AAoP Version 7.x, e.g., "Cannot add a range of values: 111.222.333.000-111.222.333.255"
System responds with the following error message:

There was a problem processing your request.
The value was not added. Value is not a valid IP address.

 
ResolutionTo add a range of IP's, log in to AA BackOffice
BackOffice - > Policy Management -> Manage Lists - > select New or exiting list
New List
Add Value (click the down arrow) and select Add Range of Values Manually
AddRangeManually

Enter IP address values for the From: and To: fields and click the Add Value button.
User-added image
SaveList
Finally click Save button to finish adding the IP Range
Success

 

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