000033222 - Additional notes regarding 'User Agent String Diff from Previous' fact in RSA Adaptive Authentication (OnPrem) 7.1

Document created by RSA Customer Support Employee on Aug 26, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033222
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.1
Platform: All
NotesHere is Back Office User’s Guide description regarding User Agent String is Diff from Previous fact:
Specifies whether the current user agent is different from the user agent of the previous session.
Note that the outcome also depends on whether cookie(deviceToken) is maintained or absent in the subsequent calls. For example see the following cases
  • When there is cookie
    • if userAgent is different from the previous transaction, fact outcome becomes TRUE.
    • If same userAgent is being used, fact outcome becomes FALSE
  • When cookie is absent, fact outcome will be always FALSE regardless whether userAgent is the same or different from the previous transaction. In this case, the previous device is not identified and a new device is created