Article Content
Article Number | 000033890 |
Applies To | RSA Product Set: Archer RSA Version/Condition: 5.x, 6.x Platform(Other): Microsoft .NET Framework 4.5.1 |
Issue | Trying to access a Silverlight page like Manage Groups or Manage Users causes an exception with Log Reference Id. The following is a sample exception from the Archer.w3wp.yyyymmdd.xml log file. <E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent"> |
Cause |
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Resolution | Reboot the Windows server and attempt to reduce the load on the server
<serviceHostingEnvironment multipleSiteBindingsEnabled="true" minFreeMemoryPercentageToActivateService="0"> Full details regarding to minFreeMemoryPercentageToActiveService Configuration Setting and run time changes in the .NET Framework 4.5.1 can be found in Microsoft website. https://msdn.microsoft.com/en-us/library/dn458357(v=vs.110).aspx |
Notes | Silverlight will eventually be phased out from Archer, so future versions will not have this issue. |