000033852 - User wants to register to SCOL with an email alias using RSA Adaptive Authentication (OnPrem)

Document created by RSA Customer Support Employee on Aug 31, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033852
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Product/Service Type: Adaptive Authentication (OnPrem)
IssueHow do I add the email alias distribution_list@company.com as my email address in SCOL?
ResolutionYou can self- register yourself by going to the SCOL url  https://knowledge.rsasecurity.com/ and hitting the register button. If you want to use your use your group email account as a contact, you can do that as long as your FQDN (domain name) exists in the system first. The way to do this is to register as yourself first with your own email address. Then go back in and edit your registration and change only your email contact info to the email distribution alias.