|Applies To||SA Product Set: Archer|
RSA Product/Service Type: Archer (All)
Platform: IIS 7, 7.5
Internet Explorer 11
|Issue||Instructions to create a quick reference link to a network share.|
|Resolution||This document describes steps that allow for quick reference links in a workspace to link to a network share. It is divided into 3 sections, as the actions required occur in three different applications. The Internet Explorer is the only browser that will work with this type of link.|
Add a MIME Type in your web server(s)
By default, IIS is not set up to handle .LNK files, which is Microsoft’s extension to link (or shortcut) files. The Archer Quick Reference Link will point to a shortcut file.
Perform the following on each Archer web server (this is a one-time action):
Create a shortcut to a network share
Add the Quick Reference to the Workspace
The user will be presented with a window asking what to do with the file when the link is clicked in the Archer UI:
Instruct your users to choose “Open” when presented with this window.