|Applies To||RSA Product Set: Netwitness Endpoints|
RSA Product/Service Type: ECAT Installer
RSA Version/Condition: 4.1.x, 220.127.116.11
Platform (Other): SQL 2012 Standard/Enterprise, SQL 2008 Standard/Enterprise
|Issue||The below error message is seen in the install log on both single and multi-server deployments:|
Error while executing SQL script ECAT_DELTA_4120_LATEST.SQL at line 133
|Cause||The installer fails to recognize that informational messages are to be treated as information only messages, and as a condition it is detected and logs this as an error generating an error code during upgrade from 4.1.x to 18.104.22.168 of the ECAT installation.|
Documentation in the installation guide advises to turn off the SQL Agent, so this error message is seen despite the fact the installation completes successfully.
|Resolution||When running a full upgrade, such as from 4.1.2 to 4.2.0 there is an error message generated during installation:|
SQLServerAgent is not currently running so it cannot be notified of this action.
This can be ignored, as the upgrade actually completes successfully anyways. This is because the installer incorrectly treats it as an error, but continues processing the upgrade.
This error by itself will not prevent a successful upgrade of the ECAT database, and can be safely ignored.