on Sep 19, 2016Article Content
| Article Number | 000030368 |
| Applies To | RSA Product Set: RSA Via Lifecycle and Governance RSA Product Set: RSA Identity Management and Governance RSA Product Set: Aveksa Access Certification Manager RSA Product/Service Type: Appliance RSA Version/Condition: All Platform: JBoss Platform (Other): Red Hat Linux |
| Issue | When accessing the IMG User Interface, a "Web Page Not found" error occurs when using HTTP over SSL. For example: https://nodename/aveksa/main  |
| Cause | The firewall on Red Hat Linux is either disabled or not configured properly. The firewall needs to be running and configured for port forwarding from the standard SSL port 443 to the SSL port used by IMG which is port 8443. |
| Resolution | To fix this issue, enable the Red Hat firewall and configure port forwarding. 1. Enable the firewall: a) login as user 'root' b) start the iptables service: # service iptables start This will open standard SSL port 443. 2. Modify iptables to forward SSL port 443 to SSL port 8443 as per page the section entitled "Firewall Configuration for Red Hat" in the IMG Installation Guide. This will automatically forward incoming requests received on port 443 to port 8443. |
| Workaround | Specify port 8443 in the connect string: https://nodename:8443/aveksa/main |