Article Content
Article Number | 000034042 |
Applies To | RSA Product Set: RSA NetWitness Logs & Network RSA Product/Service Type: NW Server RSA Version/Condition: 10.5.x, 10.6.0.x, 10.6.1.x, 10.6.2.0 |
Issue | When applying a certificate:
The Security Analytics web interface will no longer be available, jettysrv will not start and you will see in /opt/rsa/jetty9/logs/stderrout.log:
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Cause | NW Server expects that the Trusted CA file(s) be uploaded before applying a Server certificate. If the Trusted CA file(s) have not been uploaded, jettysrv will be looking for the Trusted CA file(s) at /opt/rsa/carlos/truststore-pki.p12. |
Resolution | The issue is fixed in version 10.6.2.1 |
Workaround | If you have not applied the server certificate for PKI authentication then, before doing so add the Trusted CA file(s) for the server certificate(s):
If you have already applied the server certificate for PKI authentifcation and jettysrv does not start:
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