000033951 - Memory leak when continuously creating Access Fulfillment Express (AFX) connectors in RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on Sep 20, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000033951
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle (RSA G&L)
RSA Version/Condition: 6.8.1, 6.9.1, 7.0
Platform: All supported platforms
IssueWhen creating Access Fulfillment Express (AFX) connectors, it is observed that the heap memory used by AFX increases each time a connector is created and is never released.  The AFX heap usage will continue to grow as new connectors are added until available heap memory is exhausted or AFX is restarted.  Creating approximately 100 new connectors was found to consume around 450 MB of heap.
CauseThere is a memory leak in the AFX subsystem which processes newly created connectors.
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.
WorkaroundRestarting AFX will reclaim the leaked memory.

Attachments

    Outcomes